Solved PlayStation Network Sign In Failed error

playstation network sign in failed

Before Doing Anything Turn On Safe Mode

The safe mode on PlayStation 5 is a troubleshooting mode that allows users to fix any issues with the console. It provides a variety of options to troubleshoot and fix the problems with the PS5. Here are the steps to access the safe mode on PlayStation 5:

  1. Turn off your PS5 completely by pressing and holding the power button until the light bar on the console turns off.
  2. Press and hold the power button again for about 7 seconds until you hear two beeps: one beep will sound when you first press, and another will sound about 7 seconds later.
  3. Connect the DualSense controller to the PS5 using a USB cable.
  4. Select “Safe Mode” from the menu that appears on the screen.
  5. Choose an option from the list of safe mode options, such as restarting the PS5, rebuilding the database, or resetting the PS5 to its default settings.
  6. Follow the on-screen instructions to complete the selected option.

It is important to note that using the safe mode options may delete data or change settings on the PS5. So, be sure to read the instructions carefully and make a backup of your data before performing any action in the safe mode.

PlayStation Network Sign In Faileure

Have you been facing the trouble of PlayStation Network Sign In? Trying to get a solution to the PlayStation network issues problem?  A question like “Why am I unable to connect to PlayStation Network (PSN)?” are increasingly asked by players when they deal with common PSN problems on the PS4 Pro and PS4. Maybe you are here because you just faced PlayStation Network Sign In Failed and want to fix the problem or find a correct solution. The reason that you might be facing the problem could be due to PlayStation Network is down due to maintenance or IP address has been changed. Today we will be talking about ways that could fix PlayStation Network Sign In Failed ps4.

playstation network sign in failed solved
playstation network sign in failed

Reason For PlayStation Network Sign In Failed Ps5 and ps4

There can be various reasons why you may encounter the “PlayStation Network Sign In Failed” error on your PlayStation 4 or 5.

Some of the common reasons playstation network Signen :

  1. Network issues: Poor internet connection, router issues, or incorrect network settings can prevent your console from connecting to the PlayStation Network.
  2. PSN maintenance: Sometimes, the PlayStation Network undergoes maintenance, and during this period, users may experience login issues.
  3. PSN server outage: If the PlayStation Network servers are down in your region, you may not be able to sign in to your account.
  4. Incorrect login credentials: Entering incorrect login credentials, such as your email address or password, can prevent you from signing in to your PlayStation Network account.
  5. Account suspension: If your account has been suspended or banned due to a violation of the PlayStation Network’s terms of service, you won’t be able to sign in.
  6. Console issues: Occasionally, a glitch or error with your PlayStation console can cause login issues.

Fix PlayStation Network Sign In Failed Solved

Most of these PlayStation Network fixes are things you can do from home without spending any more money, but some may require you to buy a new router, change where it is placed or run a cable to connect directly to your home internet connection. If at all the PlayStation’s server is down then you will get a message saying “Login Failed. You are signed out of PlayStation Network”. So, if you are looking for ways to fix the PlayStation network sign in failed, then please follow the solutions mentioned below:

Solution 1: System Software Updates

Here are the steps you need to follow to solve PlayStation network issues:

  1. Go to settings and check for any new system software updates.
  2. Then, to the System Software Update.
playstation network sign in failed ps4 solved
PlayStation network sign in failed ps4
  • Download the updated version.
  • Restart your PlayStation.
  • And go to settings and then the Account Management.
  • ps4 playstation network sign in failed
    ps4 PlayStation network sign in failed
  • Now, click on Accept Terms and Conditions.
  • Solution 2:  Disconnect Media Server Connection

    Here are the steps you need to follow:

    1. First of all, go to the Settings, especially Network Settings.
    playstation network sign in failed solved
    PlayStation network sign in failed 2018
  • Then to Media Server Connection, click to disable the media server.
  • Solution 3: Automatic Login

    Here are the steps you need to follow:

    1. Go to settings and choose the User option.
    2. Then, go to login settings and tick the box which says, ‘Log in PS4 Automatically’.
    playstation network sign-in failed solved
    PlayStation network sign-in failed
  • After that, you can restart your PlayStation and then try to sign in.
  • Solution 4: DNS Settings

    Here are the steps you need to follow:

    1. First of all, go to the settings and then to Setup Internet Connection.
    2. Then, they will ask you questions like, ‘how do you want to connect to the network, then click on ‘Use Wi-Fi’ followed by selecting ‘Custom’.
    playstation network sign in failed 2023
    PlayStation network sign in failed 2023
  • Select the Wi-Fi network that you want to select and then leave the IP address settings to ‘Automatic’.
  • playstation network sign in failed ps4 ws-37397-9
    PlayStation network sign in failed ps4 ws-37397-9
  • Then to DHCP Hostname screen, select “Do not Specify”.
  • playstation network sign in failed 2023 solved ps4 and ps5
    PlayStation network sign in failed 2023
  • In the DNS settings, select “Manual” and enter the Google DNS given below.
  • After you are done that click on “Next”.
    • Primary DNS – 8.8.8.8
    • Secondary DNS – 8.8.4.4
    1. When you find yourself in the MTU settings, then select “Manual” followed by entering the MTU value.
    2. Then, click on “Do not use” on the proxy server and then click on “Test Internet Connection”.
    3. This will check the internet settings and the PlayStation Network sign in.

    Other List of the DNS server

    1. Google DNS: 8.8.8.8 / 8.8.4.4
    2. Cloudflare DNS: 1.1.1.1 / 1.0.0.1
    3. OpenDNS: 208.67.222.222 / 208.67.220.220
    4. Comodo Secure DNS: 8.26.56.26 / 8.20.247.20
    5. Quad9: 9.9.9.9 / 149.112.112.112
    6. AdGuard DNS: 176.103.130.130 / 176.103.130.131
    7. Yandex DNS: 77.88.8.8 / 77.88.8.1
    8. Verisign DNS: 64.6.64.6 / 64.6.65.6
    9. CleanBrowsing: 185.228.168.9 / 185.228.169.9
    10. Norton ConnectSafe: 199.85.126.10 / 199.85.127.10
    11. DNS.Watch: 84.200.69.80 / 84.200.70.40
    12. Level3 DNS: 209.244.0.3 / 209.244.0.4
    13. SafeDNS: 195.46.39.39 / 195.46.39.40
    14. UncensoredDNS: 91.239.100.100 / 89.233.43.71
    15. FreeDNS: 37.235.1.174 / 37.235.1.177

    Solution 5: Rebuild Database to fix the Playstation network signin Fail

    Here are the steps you need to follow to rebuild ps4 database:

    1. First of all, turn off your PlayStation and then hold the power up to 8 seconds or till the time you hear a beep for the second time.
    2. Then you will have to connect your dual shock 4 to your PlayStation with the use of a charging cable.
    3. Then press the ps button.
    4. Navigating down to the rebuild database option, pressing ‘X’ on it.

    Solution 6: Factory/Default Settings

    Here are the steps you need to follow to rest your ps4 to default settings:

    To reset your PlayStation 5 console to its factory/default settings, follow these steps:

    1. Turn off your PS5 console by pressing and holding the power button on the front of the console until it beeps twice.
    2. Once the console is completely turned off, press and hold the power button again until you hear a second beep, which will take around 7 seconds. This will start the console in safe mode.
    3. In the safe mode menu, use the DualSense controller’s D-pad and the X button to select “Reset this PS5 console” and press X.
    4. Choose either “Quick” or “Full” reset, depending on how much data you want to erase. The quick reset option will only delete user data, while the full reset option will delete everything on the console, including games, settings, and saved data.
    5. Follow the on-screen prompts to confirm the reset. It will take a few minutes to complete, and the console will restart automatically once it’s done.

    Note that resetting your PS5 to its factory/default settings will erase all data, including games, saved data, and settings. Make sure to back up any important data before proceeding with the reset.

    Still, if you are facing the problem of PlayStation Network Sign In Failed, then unplug the router and modem and turn off the PS4 at least a few minutes. And after a few minutes, then turn your router and modem. After router and modem, both are seen online turn on your PS4 and try to connect to PSN again. If it doesn’t work then try to connect to a different Wi-Fi, if it worked then the problem could be from your router. Call your ISP and ask them to change your router to public IP.

    Common Questions And Answers on PlayStation Network Sign In Failed

    1. How do you sign into PlayStation Network?

    Signing into PSN on PS4

    • Go to Settings > Account Management > Sign in.
    • Enter your Sign-in ID (Email Address) and password > confirm.
    1. How do you fix error code C3 33986-9 on ps4?

    The following are the points given to fix error code C3 33986-9 on ps4:

    • PlayStation Network may be temporarily unavailable or under maintenance. Please check the status of PSN
    • If PSN is available, test Internet connection [Settings > Network >Test Internet Connection] to confirm that you can connect to the Internet.

    How do you fix the PlayStation Network?

    The given below points is to fix the PlayStation Network:
    • Then select either wifi or LAN cable.
    • Choose easy on the next screen.
    • Then select your Wi-Fi network and enter the password.
    • Select next to continue.
    • Now, test internet connection in the network menu to test if PlayStation Network Sign-In is successful.

    How to change your PSN ID on your PS4?

    To change your PSN ID on your PS4, you can follow these steps:

    1. Go to the Settings menu on your PS4 home screen.
    2. Select “Account Management” and then “Account Information.”
    3. Select “Profile” and then “Online ID.”
    4. Follow the on-screen instructions to enter your new PSN ID and complete the process.

    Note that there are some restrictions and limitations when it comes to changing your PSN ID. For example, you can only change your ID once every 24 hours, and not all games and applications may support the change. Additionally, some content or information associated with your old ID may not transfer over to your new ID. It’s important to review the details and limitations before making the change.

    To change your PSN ID on your PS5, you can follow these steps:

    1. Go to the Settings menu on your PS5.
    2. Select Users and Accounts.
    3. Select Account Information.
    4. Select Profile.
    5. Select Edit Profile.
    6. Select Online ID.
    7. Enter the new online ID you want to use.
    8. Follow the prompts to confirm the change and make the necessary payment if required.

    Please note that not all games and applications may support the change of online ID, and there may be some limitations and risks associated with changing your ID, such as losing progress or access to content. It is recommended to review the information provided by Sony regarding online ID changes before making any changes.

          5. Can’t connect to PlayStation Network?

    If you cannot connect in your Ps4 Network then check if your internet connection is ok or not. To check your internet connect follow these steps:

    1. Goto“Set Up Internet Connection” under the Network menu in Settings.
    2. Choose Wi-Fi or LAN Cable.
    3. Select Easy on the next screen.
    4. Select your Wi-Fi network and enter the password.
    5. Select Next to continue.
    6. Test Internet Connection in the Network menu to test if PSN Sign-In is successful.

       6. How do I sign back into PlayStation Network?

    For Signing in to PSN network then follow these steps on PS4:
    1. Go to [Settings] > [Account Management] > [Sign in].
    2. Enter your Sign-in ID (Email Address) and password > [Confirm].
     

    Please contact PlayStation Support, if still there is the issue of PlayStation Network Sign In Failed. If you got other errors rather than ps4 PlayStation network sign in failed then tell us in the comment section we will provide you with help related to solve the ps4 problem.

    Check the PSN status: Sometimes the error may be caused by a problem with the PlayStation Network itself. Check the PSN status page to see if there are any ongoing issues.

    Restart your PS4: This may seem like a simple solution, but sometimes a simple restart can fix the issue.

    Check your internet connection: Make sure your internet connection is working properly and that your PS4 is connected to it. You can try resetting your router or modem.

    Update your PS4: Make sure your PS4 is running the latest software update. Go to “Settings” > “System Software Update” to check for any available updates.

    Check your PSN account information: Make sure your PSN account information is correct and up-to-date. You can try resetting your password or checking your email for any verification requests.

    Clear your PS4 cache: Clearing your PS4 cache can sometimes fix the issue. To do this, turn off your PS4 and unplug it from the power source. Wait a few minutes, then plug it back in and turn it on.

    Contact PlayStation support: If none of these solutions work, you may need to contact PlayStation support for further assistance.

    ps4 won’t connect to wifi within time limit

    When the PS4 is unable to connect to Wi-Fi within a specific time limit, it usually means that there is a problem with the wireless network or the PS4’s settings. Here are some steps you can try to fix this issue:

    1. Restart your PS4 and your Wi-Fi router: Turn off your PS4 and unplug the power cord from both the console and your Wi-Fi router. Wait for a minute or two, and then plug them back in and turn them on again.
    2. Check your Wi-Fi signal: If the signal is weak or unstable, move the PS4 closer to the Wi-Fi router or consider upgrading to a better router.
    3. Check your network settings: Go to Settings > Network > Set Up Internet Connection on your PS4 and ps5and check if the Wi-Fi password or other network settings are entered correctly. Also, make sure that your Wi-Fi network is not hidden.
    4. Change the DNS settings: Try changing the DNS settings to Google DNS or OpenDNS. Go to Settings > Network > Set Up Internet Connection > Custom > DNS Settings > Manual, and then enter the DNS addresses.
    5. Update the system software: Make sure that your PS4 has the latest system software update. Go to Settings > System Software Update and check for updates.
    6. Reset your PS4 network settings: Go to Settings > Network > Set Up Internet Connection > Use Wi-Fi > Custom and then select Automatic for everything except the IP Address, DHCP Host Name, and DNS Settings. Set these manually or leave them as “do not specify” if you’re not sure.

    If none of the above steps work, you may need to contact your internet service provider or Sony customer support for further assistance.

    Leave a Comment

    One thought on “Solved PlayStation Network Sign In Failed error

    1. Hi
      we have a ps4 and it is telling us that the PS network has failed.
      we have tried factory reset, and the other options prior on the list above.
      What could we do now?

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