“PS4 System Update Error: How to Fix SU-30638-0 Code”

Error Code SU-30638-0: How to Fix the Error on PS4 and PS5

If you’re a PlayStation user, you may have encountered the error code SU-30638-0 at some point. This error code usually appears when you’re trying to update your PS4 or PS5 firmware. It can be frustrating, especially if you don’t know how to fix it. Fortunately, there are several steps you can take to resolve the issue.

In this guide, we’ll walk you through the various causes of the SU-30638-0 error code and provide you with some solutions to help you fix the problem.

What Causes the SU-30638-0 Error Code?

Before we dive into the solutions, it’s essential to understand what causes the SU-30638-0 error code. This error code usually appears when there is an issue with the firmware update process. Here are some of the most common causes:

  1. Network Connection: The error code SU-30638-0 can appear if there is an issue with your network connection. This may be due to poor signal strength, a weak Wi-Fi signal, or a slow internet connection.
  2. System Software: Sometimes, the error code SU-30638-0 appears due to a problem with the system software. This can be caused by corrupted files or incomplete downloads.
  3. Hardware Issues: In rare cases, the error code SU-30638-0 may be caused by hardware issues, such as a faulty hard drive.

How to Fix the SU-30638-0 Error Code

Now that you know what causes the error code SU-30638-0, let’s take a look at some solutions to fix the problem.

Solution 1: Restart Your PS4 or PS5

The first thing you should try is to restart your PS4 or PS5. Sometimes, the error code SU-30638-0 can be caused by a temporary glitch in the system. Restarting your console can help clear the cache and resolve the issue.

To restart your console, follow these steps:

  1. Press and hold the power button on your console until it beeps twice.
  2. Wait for your console to shut down completely.
  3. Press the power button again to turn on your console.
  4. Try to update the firmware again and see if the error code is resolved.

Solution 2: Check Your Network Connection

As mentioned earlier, the SU-30638-0 error code can be caused by network issues. Here are some steps you can take to check your network connection:

  1. Check your Wi-Fi signal strength: Move your console closer to the router or use a wired connection to improve the signal strength.
  2. Test your internet connection: Go to the Settings menu on your console and select Network > Test Internet Connection. If there are any issues, try resetting your router or contact your ISP for assistance.
  3. Disable Proxy Server: Go to the Settings menu on your console and select Network > Set Up Internet Connection. Choose the Wi-Fi or LAN option depending on your connection and select Custom. Then select Do Not Use for the Proxy Server option.

Solution 3: Reinstall the System Software

If the error code SU-30638-0 persists, it may be due to corrupted files or incomplete downloads. In this case, you can try reinstalling the system software. Here’s how:

  1. Visit the PlayStation website and download the latest firmware update for your console.
  2. Save the update file to a USB drive in a folder named “PS4” or “PS5” depending on your console.
  3. Connect the USB drive to your console and go to the Settings menu > System Software Update.
  4. Select Update from USB Storage Device and follow the on-screen instructions to complete

Sure, here are the pros and cons of fixing Error Code SU-30638-0:


  1. Restoring your PS4 console to proper working order will allow you to continue playing your favorite games without any interruptions.
  2. Fixing the error can help prevent future issues from arising and potentially causing more serious problems.
  3. Resolving the error on your own can give you a sense of accomplishment and save you money from having to take your console to a repair shop.
  4. Fixing the error can also help you learn more about your console and its inner workings, giving you a better understanding of how to troubleshoot other issues that may arise.


  1. Fixing Error Code SU-30638-0 can be a time-consuming process, especially if you are not familiar with the technical aspects of your console.
  2. Attempting to fix the error on your own may lead to additional problems if you are not careful, potentially causing irreversible damage to your console.
  3. If you are unable to fix the error on your own, you may need to take your console to a repair shop or contact customer support, which can be a hassle and potentially costly.
  4. Fixing the error on your own requires a certain level of technical skill and knowledge, which not all users may possess, leading to frustration and potentially making the issue worse.

8 thoughts on ““PS4 System Update Error: How to Fix SU-30638-0 Code””

  1. When I go into safe mode to try to update the software, my controller won’t turn on or connect with the USB cable or without. How can I get rid of this error?

    1. nce the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
      Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller.

  2. I I am trying to reset my PS4 the way you guys are staying with the same error. But my controller won’t even connect. All’s I get is a screen with an error su- 3 07460. Please help

  3. I already tried rebuild database but I still get the update data file corrupted, I already download the software udpate 4 times. I can still play all of my games I just can’t access my account and game patch. Thanks for the help.

  4. i have literally done everything everyone said my controller will NOT connect. been at it for three days now. why is this even happening

  5. Pingback: Solved: PS4 Won't Connect To WiFi Fix - 2019 - PS4DNS

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top