PS5 Error Code WS-116449-5: Troubleshooting Guide and Fixes for a Seamless Gaming Experience

PS5 Error Code WS-116449-5: Troubleshooting Guide and Fixes for a Seamless Gaming Experience

The PlayStation 5 (PS5) has revolutionized the gaming experience, but like any sophisticated technology, it’s not immune to occasional errors. One such error that users may encounter is the WS-116449-5. In this blog post, we’ll explore the possible causes of this error code and provide comprehensive fixes to ensure you can get back to your gaming adventure without a hitch.

Understanding PS5 Error Code WS-116449-5

What is PS5 Error Code WS-116449-5?

PS5 error codes are unique identifiers that help pinpoint the source of an issue. The WS-116449-5 error code is no exception. While specific details may not always be readily available, the error often relates to connectivity or network issues, hindering your ability to access online features or play certain games.

Common Causes of WS-116449-5:

  1. Network Connectivity Issues:
  • Unstable internet connection.
  • Router or modem problems.
  • Issues with DNS settings.
  1. Outdated System Software:
  • Running an outdated version of the PS5 system software.

Troubleshooting Steps:

1. Check Your Internet Connection:

  • Ensure a stable connection by testing wired or wireless options.
  • Restart your router and modem to refresh the network.

2. Update System Software:

  • Navigate to Settings > System > System Software.
  • Check for updates and install the latest version if available.

3. Verify DNS Settings:

  • Go to Settings > Network > Set Up Internet Connection.
  • Choose your connection type and select “Custom.”
  • Manually configure DNS settings if needed.

4. Restart Your PS5:

  • Turn off your PS5 completely.
  • Wait a few seconds and turn it back on.

5. Check for Game Updates:

  • Ensure that the game triggering the error is updated to the latest version.

6. Contact PlayStation Support:

  • If issues persist, reach out to PlayStation Support for personalized assistance.


Encountering the PS5 error code WS-116449-5 can be frustrating, but armed with the right troubleshooting steps, you can quickly resolve the issue and resume your gaming experience. By addressing potential network issues, updating system software, and staying vigilant about game updates, you’ll ensure a smoother and more enjoyable time on your PlayStation 5.

Remember, these troubleshooting steps are designed to provide a general guide. For more specific assistance or if the problem persists, don’t hesitate to contact PlayStation Support for expert help tailored to your situation. Happy gaming!

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