How to Fix PSN Error WS-116142-5: A Step-by-Step Guide

How to Fix PSN Error WS-116142-5: A Step-by-Step Guide

Encountering the PSN error WS-116142-5 can be a frustrating experience, preventing you from accessing the PlayStation Network and enjoying your favorite games. Fortunately, resolving this issue is possible with a few straightforward steps. In this guide, we’ll walk you through the process to help you get back to gaming seamlessly.

Step 1: Restart Your Console

The first and simplest step is to restart your console. Power it off completely, wait for a few seconds, and then power it back on. Often, this basic action can resolve temporary glitches that may be causing the WS-116142-5 error.

Step 2: Navigate to Network Settings

If restarting doesn’t do the trick, proceed to the Network settings on your PS5.

  • Navigate to Settings.
  • Select Network.

Step 3: Set Up Internet Connection

  • Go to Settings.
  • Tap on “Set Up Internet Connection.”

Within the Network settings, choose “Set Up Internet Connection.”

Step 4: Adjust Wi-Fi Frequency Bands

Press the options button on your connected network and select the Wi-Fi frequency bands. Change the setting from automatic to either 5 GHz or 2.4 GHz. Test both options to see which one resolves the WS-116142-5 error for your specific network.

Step 5: Modify DNS Settings

If the issue persists, delve into advanced settings.

  • Select Advanced Settings.
  • Change DNS from automatic to manual.
  • Update the primary DNS to and the secondary DNS to Alternatively, you can try Google’s DNS by setting the primary to and the secondary to

By following these step-by-step instructions, you can troubleshoot and resolve the WS-116142-5 error on your PS5, ensuring a smooth and uninterrupted gaming experience. If the problem persists, consider reaching out to PlayStation support for further assistance.

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